At American Flooring, our goal is to provide the best flooring products and services for your needs. We greatly appreciate our customers taking the time to write a review about their experience at American Flooring; below are recent reviews by some of our tremendous customers.
At American Flooring, our goal is to provide the best flooring products and services for your needs. We greatly appreciate our customers taking the time to write a review about their experience at American Flooring; below are recent reviews by some of our tremendous customers.
My experience was excellent in all aspects.
They did my house and did a fantastic job. I would recommend them to anyone looking to have their flooring replaced.
An overall great experience from start to finish. American Flooring did a professional job with the flooring for my house. The process was simple, quick, and affordable. I will definitely recommend them to friends and family in the future.
We selected American Flooring for our Home Remodel project. They offered a wide selection of quality hardwood flooring and porcelain tiles. Yvonne worked with us to determine the best flooring options and obtained samples to enable us to make an informed decision. The flooring materials we ordered were excellent quality. In addition, Yvonne scheduled the flooring installation activities in coordination with our ongoing Kitchen Remodeling project. She has a wonderful team of experienced flooring installers. We were especially pleased with the professional work performed by Tim and his team. We have included some photos of the work performed. Overall, we are happy and pleased that we chose American Flooring for our project.
American Flooring in Okemos did a great job installing flooring through my whole house! It was done quickly and professionally. The owner is a wonderful woman and the installers were very friendly! I would recommend this company.
They were very helpful here, I would recommend them
Awesome customer service. Kevin was really nice to work with. Install crew was knowledgeable and friendly. Very happy with our purchase.
American Flooring has done dozens of installs for my commercial applications, and their work is always exceptional. The sales team is very knowledgeable and friendly. Top notch all the way around.
Buying our carpet from Kevin at American Flooring in Okemos was an enjoyable process. We were really impressed with the high level of service Kevin provided, he took care of every detail. The install crew headed by Mike was incredible!!! Mike has over 30 years of experience and it shows, our carpet looks amazing! We are clients for life.
Great business. Very helpful, made things very easy for a first time homeowner/flooring noob like me to put in new flooring. Highly recommend.
I have used American Flooring in Okemos on 3 separate occasions over the past few years and have been very satisfied with their professionalism and vast array of product. Yvonne did a wonderful job in directing me towards flooring that is not only high quality, but fit within my budget as well. We are getting ready to replace some bedroom carpeting and I won’t go anywhere else but American Flooring!
My hickory floor is the best ever!!! Shows no marks ,scuffs,scratches!!!! Very durable! The owner is in a class of her own and has exquisite taste and insight!!!
I have been working with American Flooring for over 4 years. There staff is very knowledgeable and friendly, pricing is great and the installation teams do a great job.
American Flooring in Okemos was amazing to work with from the beginning to the end. They had patience's of a saint as I went through several samples until they found something that I loved. The scheduling was easy and the the contractor that had install the vinyl flooring was one of the best contractors we worked with. He was meticulous, fast, tidy, proficient, and an all around nice guy. The staff at the Okemos office has the best customer service and we will definitely be going back to them on our next home improvement needs.
For many years I’ve had the pleasure of working with the amazing folks at American Flooring of Okemos in two capacities: as a professional interior designer/owner of HDD Studios, and as a client. In the designer capacity, I’m always proud to meet my clients at their beautiful showroom to be inspired by the tremendous range of samples. While the atmosphere itself is inspiring and fun, the most important part of American Flooring is the overall quality experience I routinely receive. Paul Zumberg is the finest example of a superior salesperson I’ve encountered in my 30 years in the design industry. His product knowledge is extensive thanks to a commitment to continual training offered by the manufacturers, and his demeanor is warm and welcoming. I promise you’ll never meet a more charming guy. What I respect most about Paul is his commitment to placing clients with the *right* product. He asks leading questions about the clients’ families and how they live day to day in their homes, giving him the knowledge to recommend the most functional, durable and beautiful product available for their projects. Paul and the entire American Flooring team take their commitment to the whole process of selection and installation very seriously, offering quality advice and follow-up to ensure that the flooring materials are looking and working great for years to come. From a personal perspective as a client, I can tell you that American Flooring went above and beyond during my kitchen remodel last year. I designed a complicated layout for my new VCT flooring, and the installation team did an AMAZING job with the tiny details to ensure that I was 100% pleased with the layout before they glued it down. The final result is stunning and I’m thrilled with the collaboration and craftsmanship of the team! Recommending American Flooring is an honor for me. I count their team as the most valued and dependable of all the resources in my design arsenal, and I look forward to many more years of helping clients experience American Flooring’s quality products and services.
I have purchased multiple products through the years from American Flooring and everytime the job has been done professionally and without any issues. The staff is very friendly and obviously very experienced unlike some stores in this area. They dont just sell flooring to make a sale, they get you the right product for the job and their pricing is excellent. Their installers are always prompt and do an excellent job. Thanks American Flooring.
American flooring Installed flooring in my kitchen and dining. They had an awesome showroom with very knowledgeable and friendly staff. The floor looks great and would go through them again for sure!
American Flooring in Okemos did an amazing job on my carpet. A year after having my main floor done, I decided to carpet the basement and sell the house. The carpet is so soft and made such a difference in the overall look and feel of that space. I apppreciate the knowledge of the sales people that helped me select the best options for my budget and circumstances. They are locally owned, which I love, and their products are high quality. The good news is they also have a huge selection of wood flooring and tile. I will absolutely be using American Flooring for my new house!
Our new linoleum floor is very nice. The principal kudo, though, goes to the installer, Marcus. Very efficient and great effort to make our job perfect. This includes a lot of wood trim replaced, probably more than anticipated. He had to return to complete the job. Never complained. A beautiful job on the trim.
American Flooring has done and still does all of our Commercial Carpet and flooring need for the last 5 years. We are very happy the product quality and installation, Yvonne is great to work with and I Highly recommend this company.
American Flooring in Okemos did a great job for us! Their crew put our flooring in flawlessly. The staff in the store was patient and courteous. It took me a long time to decide what carpet to choose, they worked with me through all the choices. The variety and qualities of carpets are amazing! Great job AF!
American Flooring was the only one in the area that came out to my business in Mason and brought several samples to choose from. They installed the following week and our front entrance looks just amazing. Looking forward to having them tile and carpet my visitors area and all my offices. Thank you!
Love, love, love American Flooring in Okemos. Excellent customer service! Working with Yvonne and her Team is a true pleasure. We have used them numerous times with both carpet and tile. They not only work well with you as the customer, but worked flawlessly with our contractors. We wouldn't go anywhere else. Keep up the great work!
We selected American Flooring for our Home Remodel project. They offered a wide selection of quality hardwood flooring and porcelain tiles. Yvonne worked with us to determine the best flooring options and obtained samples to enable us to make an informed decision. The flooring materials we ordered were excellent quality. In addition, Yvonne scheduled the flooring installation activities in coordination with our ongoing Kitchen Remodeling project. She has a wonderful team of experienced flooring installers. We were especially pleased with the professional work performed by Tim and his team. We have included some photos of the work performed. Overall, we are happy and pleased that we chose American Flooring for our project.
For many years I’ve had the pleasure of working with the amazing folks at American Flooring of Okemos in two capacities: as a professional interior designer/owner of HDD Studios, and as a client. In the designer capacity, I’m always proud to meet my clients at their beautiful showroom to be inspired by the tremendous range of samples. While the atmosphere itself is inspiring and fun, the most important part of American Flooring is the overall quality experience I routinely receive. Paul Zumberg is the finest example of a superior salesperson I’ve encountered in my 30 years in the design industry. His product knowledge is extensive thanks to a commitment to continual training offered by the manufacturers, and his demeanor is warm and welcoming. I promise you’ll never meet a more charming guy. What I respect most about Paul is his commitment to placing clients with the *right* product. He asks leading questions about the clients’ families and how they live day to day in their homes, giving him the knowledge to recommend the most functional, durable and beautiful product available for their projects. Paul and the entire American Flooring team take their commitment to the whole process of selection and installation very seriously, offering quality advice and follow-up to ensure that the flooring materials are looking and working great for years to come. From a personal perspective as a client, I can tell you that American Flooring went above and beyond during my kitchen remodel last year. I designed a complicated layout for my new VCT flooring, and the installation team did an AMAZING job with the tiny details to ensure that I was 100% pleased with the layout before they glued it down. The final result is stunning and I’m thrilled with the collaboration and craftsmanship of the team! Recommending American Flooring is an honor for me. I count their team as the most valued and dependable of all the resources in my design arsenal, and I look forward to many more years of helping clients experience American Flooring’s quality products and services.
Just recently purchased and had installed our new floors through American Flooring. Could not be more satisfied! Process was very easy, all sales reps were kind and VERY knowledgeable. If you need new floors forget Home Depot American Flooring is your new go to supplier.
We have had floors done in four rooms by them over the years. The first was a basement and they worked with us to rip up the old carpet, put down a special paint to deal with some old smells and then put the flooring in quickly. We wanted the same flooring a few years later and they searched for the same flooring. They couldn't find it anymore but got the same color in a slightly different style for us. The installation went well both times and we were very happy. There were some minor issues (forgot to put a transition piece in beco a door had to be closed for our cat). They came back the next day and got it fixed up. They also give you a quote and it's itemized. We asked they remove a couple items and they did it without pressuring us or arguing, which makes the whole experience more pleasant. They also have help in store to decide what you need and let you take samples home. There is a cute play room for the kids too distract them while you look. Overall a very positive experience.